You can book directly through our website using the quote form, by calling us, or by messaging us on WhatsApp. Once we have your details, we'll confirm your booking and the estimated cost.
Yes. We offer same day booking with as little as 5 hours' notice, subject to availability. If you need a cleaner urgently, get in touch and we'll do our best to fit you in.
Yes, we offer appointments after 5pm for customers who need flexibility outside of normal working hours.
No. There is no long-term contract or ongoing commitment required. You can book a one-off cleaning service or arrange regular cleaning, depending on what works best for you.
To secure your appointment, a refundable booking deposit is required:
The applicable booking deposit is refundable subject to our booking and cancellation terms. Deposits are not refundable in the event of a late cancellation.
We aim to keep booking flexible and straightforward, with no long-term commitment required.
Yes. You choose only the areas or rooms you need cleaned, and you're only billed for the actual time the cleaner spends at your property.
We offer deep cleaning, end of tenancy cleaning, after builders cleaning, jet washing, window cleaning, and carpet cleaning, for homes, offices, and Airbnb or short let properties.
A standard clean covers the everyday areas of a property. A deep clean goes further, covering areas often missed in regular cleaning, such as skirting boards, behind furniture, inside appliances, and other hard to reach places.
Yes. Fusion Kleen Ltd provides professional end of tenancy cleaning designed to meet the high standards typically expected by landlords, letting agents and property managers.
Our detailed cleaning focuses on key areas throughout the property, including kitchens, bathrooms, bedrooms, living areas, floors, surfaces, appliances and other commonly inspected areas.
We understand that a thorough clean is important when preparing for a final inspection or property handover. Our team works carefully through the required areas to leave the property clean, fresh and ready for its next stage.
If your landlord or letting agent has provided a specific cleaning checklist or requirements, please share these with us before your appointment so we can understand the property's particular needs.
Yes. We offer cleaning designed for Airbnb hosts and short let landlords who need a fast, reliable turnaround between guests.
Yes. For specialist cleaning services, including end of tenancy cleaning, deep cleaning, carpet cleaning, and other one-off cleaning services, our professional team brings the appropriate cleaning products and supplies required to complete the job effectively.
For regular cleaning services, customers may provide their preferred cleaning products and materials if they have specific products they would like us to use. This allows us to follow your household or property preferences while maintaining a consistent cleaning standard.
Pricing depends on the service, the size of the property, and how much time is needed. You'll receive an estimated range when you fill in our quote form, with a final price confirmed once we understand your specific requirements.
Our billing depends on the type of cleaning service you book.
Regular Cleaning Services:
For regular cleaning, you are billed only for the actual time our cleaner spends at your property, based on the agreed hourly rate. This means you pay for the cleaning time provided rather than a fixed package price.
Specialist Cleaning Services:
For services such as end of tenancy cleaning, deep cleaning, and other specialist cleaning, we provide a flat fee based on our estimated time, the size and condition of the property, and the scope of work required. The quoted price is inclusive of VAT.
We aim to provide clear pricing before your booking so you know what to expect, with no unnecessary surprises.
Minimum Call-Out:
Our minimum booking time is 3 hours for cleaning services.
Regular Cleaning Services:
A £50 refundable booking deposit is required to secure your appointment. The deposit is refundable subject to our booking and cancellation terms; however, it is non-refundable in the event of a late cancellation.
Specialist Cleaning Services:
For specialist services such as deep cleaning, end of tenancy cleaning, and other detailed cleaning services, a £100 refundable booking deposit is required. This deposit is refundable subject to our booking and cancellation terms but becomes non-refundable in the event of a late cancellation.
We recommend reviewing the applicable cancellation terms before confirming your booking.
Yes. Fusion Kleen Ltd may offer preferential rates for customers who book regular cleaning services, depending on the frequency, duration and cleaning requirements.
If you require weekly, fortnightly or other recurring cleaning, please contact our team to discuss your requirements and we can provide a tailored quotation.
For new customers, we also offer 10% OFF your first cleaning service.
Yes. Fusion Kleen Ltd is fully insured, with £5 million in Public Liability Insurance cover for your peace of mind.
All of our cleaning staff are vetted cleaning professionals, helping us maintain high standards of professionalism, reliability, and customer care.
We take the safety and security of our customers, their properties, and our team seriously, providing professional cleaning services you can book with confidence.
Yes. Our cleaning staff are vetted cleaning professionals. We take the safety, security and peace of mind of our customers seriously and ensure our cleaners are appropriately vetted before working with clients.
Our team is committed to providing a professional, trustworthy and reliable cleaning service for homes, rental properties and commercial premises.
We offer a satisfaction guarantee. If you're not happy with any part of the service, let us know and we'll make it right.
At Fusion Kleen Ltd, customer satisfaction is important to us. If you are not satisfied with the cleaning, please contact us as soon as possible so we can understand your concerns and arrange an appropriate resolution.
We offer a 7-Day Re-Clean Guarantee for eligible cleaning services. Where a cleaning issue is covered by the guarantee, we will return to address the relevant area at no additional cleaning charge.
Please note that the guarantee may be limited or adjusted where the property's condition is extremely dirty, heavily soiled, significantly neglected, or requires cleaning beyond the agreed scope of work.
Our team will always aim to resolve genuine cleaning concerns fairly and professionally.
We currently cover Hertfordshire, London, and Essex, including Welwyn Garden City, Hatfield, and St Albans. If you're unsure whether we cover your area, get in touch and we'll confirm.
Yes. Fusion Kleen Ltd works with landlords, letting agents and property managers to provide reliable professional cleaning services for rental and managed properties.
Our services can support end of tenancy changeovers, property preparation, deep cleaning, serviced accommodation turnovers, after-builders cleaning, carpet cleaning and regular property maintenance.
We understand the importance of keeping properties clean, presentable and ready for tenants or guests. If you manage multiple properties or require ongoing cleaning support, we can discuss your requirements and provide a tailored quotation.
